Privacy Policy for BC Trucks
Last Updated: November 2023
Introduction
Welcome to BC Trucks. We are committed to protecting the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, protect, and disclose personal information gathered through our services and website.
Information Collection and Use
We collect information to provide better services to our users. The types of personal information we may collect include:
- Contact Information: Name, address, phone number, email address, and other contact details.
- Vehicle Information: Vehicle make, model, year, and details relevant to the repair or service.
- Service Records: Details of the services requested and performed.
- Payment Information: Credit card details or other payment information, processed via a secure third-party service.
- Website Usage Data: Information on how our website is accessed and used, which may include visitor IP addresses, browser type, and other standard web log information.
How We Use Your Information
The information we collect is used to:
- Schedule and manage appointments.
- Provide and improve our repair and maintenance services.
- Process payments securely.
- Communicate with you about our services.
- Improve our website and customer experience.
Data Sharing and Disclosure
We do not sell or rent personal information to third parties. We may disclose your information:
- To third-party service providers who assist us in our operations.
- If required by law or to protect our legal rights.
- In connection with a business transfer, such as a merger or acquisition.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of incorrect or incomplete data.
- Request deletion of your personal information.
- Opt-out of certain uses of your data, such as marketing communications.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this privacy policy, please contact us at bctrucks@bctrucks.org